Already have a CMBC account?
This can happen when there have been too many failed password attempts. The account will be locked as a security measure. To unlock your account, please contact us via Online Chat (Mon-Fri, between 8am and 6pm) or email at [email protected] and a member of the team will be happy to help.
Yes. If you have multiple accounts, we can add all your SoldTo account numbers to your online account, making it easier to manage all your outlets in one place.
Please contact us via Online Chat (Mon-Fri, between 8am and 6pm) or email at [email protected] and a member of the team will be happy to help get all your accounts added to your login.
Yes, please contact us via Online Chat (Mon-Fri, between 8am and 6pm) or email at [email protected] and a member of the team will be happy to set this up for you.
Yes. Once you have activated one of your accounts, please contact us via Online Chat (Mon-Fri, between 8am and 6pm) or email at [email protected], confirming all SoldTo account numbers you wish to add and a member of the team will set this up for you.
You will find your 7 digit SoldTo account number on any CMBC invoice. If you do not have a CMBC invoice, please contact us via Online Chat (Mon-Fri, between 8am and 6pm) or email us at [email protected].
If the user of your outlet needs to change, please contact us via Online Chat (Mon-Fri, between 8am and 6pm) or email at [email protected], confirming the outlet and SoldTo account number and a member of the team will deactivate the account, so that you can re-activate the account with a new user securely.
At present only CMBC can deactivate an account. Please get in touch with us via Live Chat and we will and pass your details on to your Business Development Manager who will be in contact with you to discuss. Alternatively, you can contact them directly.
You can reset your password, by clicking on the 'Set new password' in the sign in box and entering the email address linked to your CMBC online account. You will then receive an email with a link to create your new password and log you back in.
As a first step, please check your junk and/or promotions folder. If the email is still not there, please contact us via Online Chat (Mon-Fri, between 8am and 6pm) or email at [email protected].
As a first step, please check your junk, and/or promotions folder. If the email is still not there, please contact us via Online Chat (Mon-Fri, between 8am and 6pm) or email at [email protected].